Refund policy

Returns and exchanges are accepted within 30 days of delivery. Items must be unworn, unwashed, and have their original tags attached.

Every TENSILE piece is made to order, so start any return or exchange by emailing support@tensileapparel.com with your order number. We reply with instructions within one business day.

Defects and our mistakes. If a piece arrives damaged, misprinted, or is not what you ordered, we cover everything — return shipping and a replacement, or a full refund. Send a photo and we will sort it immediately.

Size exchanges. If the fit is not right, you cover return shipping and we send the replacement size free. One exchange per item.

Refunds. Refunds for fit or preference returns are issued to the original payment method within 5 business days of us receiving the item. Original and return shipping are not refunded.

Any final sale items are marked clearly on the product page.